How to Resolve the “PL2303HXA Phased Out Since 2012. please contact your supplier” Error for Budget FTDI Cables (Solved)

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If you’ve purchased an affordable FTDI cable from China, you might have run into compatibility problems. Many of these cables rely on counterfeit Prolific chipsets, which are no longer supported. This can lead to Windows detecting the cable but failing to recognize it properly, resulting in the error: “PL2303HXA Phased Out Since 2012. Please Contact Your Supplier.”

The good news? You can fix this issue by following these 8 straightforward steps to install the correct driver and restore functionality to your cable.

Step-by-Step Guide to Fix the PL2303HXA Error

  1. Download the Correct Driver
    Begin by downloading the appropriate driver for your device. You can find the driver here (insert link to the driver).
  2. Unzip and Install the Driver
    After downloading, unzip the file and run the installer to prepare the driver for installation.
  3. Open Device Manager
    Press Windows + X and select Device Manager from the menu.
  4. Locate the Unrecognized Device
    In Device Manager, look for the unrecognized device (usually listed under Ports (COM & LPT) or Other Devices). Right-click on it and select Update Driver.
Update Driver PL2303HXA
5. Choose Manual Driver Installation
   Click on “Browse my computer for drivers” to manually select the driver.
6. Select from a List of Available Drivers
   Choose “Let me pick from a list of available drivers on my computer” to proceed.
PL2303HXA update driver
7. Install the Correct Driver Version
   Ensure “Show compatible hardware” is checked. From the list, select “Prolific USB-to-Serial Comm Port Version 3.3.2.105 [27/10/2018]” and click Next.
8. Complete the Installation
   The driver will now install successfully. Once done, your device should function properly, even after a system reboot.
PL2303HXA installation

Why Does This Happen?

Many budget-friendly FTDI cables from China use counterfeit Prolific chipsets, which are no longer supported by the manufacturer. Prolific has actively blocked these fake chips, causing compatibility issues with modern operating systems like Windows. By installing the correct driver, you can bypass these restrictions and use your cable effectively.

Final Thoughts

By following these steps, you can easily resolve the “PL2303HXA Phased Out Since 2012” error and get your FTDI cable working again. If you found this guide helpful, don’t hesitate to share it with others facing the same issue!

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