How to Resolve “Windows RE Image Not Found” Error in Windows 11/10

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Struggling with the REAGENTC.EXE: Windows RE image not found error on Windows 11 or 10? This issue blocks access to the vital Windows Recovery Environment (WinRE), crucial for troubleshooting. Follow this streamlined guide to restore WinRE and eliminate the error for good.

Step 1: Unhide System Files and Folders

    First, reveal hidden system files to access critical components:

  1. Press Win + S, search File Explorer Options, and open it.
  2. Switch to the View tab.
  3. Enable Show hidden files, folders, and drives.
  4. Disable Hide protected operating system files > Confirm Yes > Apply > OK.
Reagentc exe Windows RE Image was Not Found

Step 2: Download or Use a Bootable Windows ISO

    Grab a Windows installation ISO or bootable media:

  • Use Microsoft’s Media Creation Tool for an official ISO.
  • Alternatively, insert a bootable USB or DVD.
Reagentc exe Windows RE Image was Not Found

Step 3: Transfer the Install.wim File

  1. Open your ISO or bootable drive.
  2. Browse to the Sources folder.
  3. Find Install.wim, right-click, and select Copy.
  4. Navigate to Local Disk (C:) and paste the file
    here.
Reagentc exe Windows RE Image was Not Found

Step 4: Set Up a Mount Directory

  1. In Local Disk (C:), right-click > New Folder > Name it mount.
Reagentc exe Windows RE Image was Not Found

Step 5: Mount the Image Using Command Prompt

  1. Launch Command Prompt as Admin (search cmd > right-click > Run as administrator).
  2. Execute this command:

      dism /mount-wim /wimfile:”c:\install.wim” /index:1 /mountdir:c:\mount /readonly

  1. Once mounted (“Operation completed successfully”), exit the prompt.
Reagentc exe Windows RE Image was Not Found

Step 6: Restore the Winre.wim File

      1. Open C:mountWindowsSystem32Recovery.
      2. Copy the Winre.wim file.
Reagentc exe Windows RE Image was Not Found
      3. Paste it into C:WindowsSystem32Recovery, replacing if prompted.
Reagentc exe Windows RE Image was Not Found

Step 7: Reactivate Windows RE

  1. Reopen Command Prompt as Admin.
  2. Input these commands one by one:

                   reagentc /info  # Checks WinRE status 

                   reagentc /enable  # Re-enables WinRE

  1. A success message confirms the fix.
Reagentc exe Windows RE Image was Not Found

Step 8: Restart Your Computer

              Reboot to apply changes. The error should now vanish!


Troubleshooting Advice

  • Corrupted ISO?
    Verify the file integrity or re-download it.
  • Permission Denied?
    Ensure you’re running Command Prompt as Admin.
  • Index Error?
    Check the correct index for your OS edition with:

                       dism /get-wiminfo /wimfile:”c:\install.wim”

” If you find any broken links or wrong password, please leave a comment “

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